Mon premier blog

The Trusted Advisor: 20th Anniversary Edition. David H. Maister, Robert Galford, Charles Green

The-Trusted-Advisor-20th.pdf
ISBN: 9781982157104 | 336 pages | 9 Mb

• The Trusted Advisor: 20th Anniversary Edition
• David H. Maister, Robert Galford, Charles Green
• Page: 336
• Format: pdf, ePub, fb2, mobi
• ISBN: 9781982157104
• Publisher: Free Press

Free audiobook torrents downloads The Trusted Advisor: 20th Anniversary Edition 9781982157104 by David H. Maister, Robert Galford, Charles Green English version PDB iBook

Overview

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors. In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters. This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

More eBooks:
ANATOMÍA: UNA HISTORIA DE AMOR ePub gratis
[Pdf/ePub/Mobi] BARCELONE INSOLITE ET SECRETE (edición en francés) - DANI CORTIJO, ROCIO SIERRA CARBONELL descargar ebook gratis
Read [pdf]> Blue Fox: Arm Assembly Internals and Reverse Engineering by Maria Markstedter, Maria Markstedter
[download pdf] Pascal Haudressy
Read [pdf]> DIY GUNS: Recoil Magazine's Guide to Homebuilt Suppressors, 80 Percent Lowers, Rifle Mods and More! by
Slaying the Vampire Conqueror by Carissa Broadbent, Carissa Broadbent on Iphone New Format
[PDF EPUB] Download Next Generation NCLEX-RN Prep 2023-2024: Practice Test + Proven Strategies by Kaplan Nursing, Kaplan Nursing Full Book
Download Pdf PULSE Vol. 2 by Ratana Satis, Ratana Satis
DONDE ESTAS, MUNDO BELLO EBOOK | SALLY ROONEY | Descargar libro PDF EPUB
Read online: Calendrier alsace 2024 (geste)